When 2 leaders on their own markets are partners
Jindal SAW Ltd is a global leader in the manufacture and supply of pipes that are primarily used for the transportation of oil, gas and water in major on-shore and off-shore projects around the world. The company also provides additional value-added services such as the specialized internal and external anti-corrosion coating of pipes, the adhesion of which is dependent on the prior surface preparation and level of surface cleanliness of the pipe.
To serve at best their needs for pipes preparation, Jindal SAW Ltd. has chosen Winoa 20 years ago, a collaboration that still continues today. As a world leader for surface preparation technologies, Winoa is uniquely positioned to supply not only the widest range and highest quality of blasting abrasive, but also the knowledge and expertise – W Care services – to guide the client towards the ideal type, size, shape and hardness to ensure an optimal surface preparation. The complementary services, technology and support that are also available, render Winoa a recognized and trusted solution provider.
In addition to supplying the vast majority of our blasting abrasive needs, Winoa has always provided us with excellent support and extensive expert feedback whenever Jindal SAW has required new surface preparation solutions. For instance, two years ago, Jindal SAW started coating stainless steel pipes and Winoa advised using STELUX® as the blasting technology which is now sourced exclusively from Winoa. We view Winoa, not as a supplier, but as a partner
A webinar to highlight technologies and innovation
Because customer support is a priority for Winoa, a tailored webinar was organized within 72 hours when questions arose at Jindal SAW Ltd., concerning the surface preparation and resulting cleanliness of pipes within their plants. Held on the 28th May 2021, this online meeting comprehensively covered the different types of abrasive available and pertinent for Jindal SAW Ltd. as well as a presentation of the innovative WA Clean device – a patented technology for the objective quantification of surface cleanliness.
As a technology-oriented company, there was strong interest in and support for the webinar from all levels of Jindal SAW Ltd. Key technical experts, such as Mr. S. Karthikeyan , Mr. A. Gupta, Mr. R. Singh and Mr. N.K. Jain, participated, in addition to approximately 15 key team members from the four different manufacturing plants involved in pipe coating, located in the North (Kosi Kalan, Uttar Pradesh), South (Bellary, Karnataka) and West (Samaghogha/Nanakpaya in Mundra, Gujarat) of India.
In addition to the coordinated distribution of information across plants in different areas of the country, the webinar was also a valuable opportunity for questions to be asked specifically related to the working environment of Jindal SAW Ltd. The involvement of key representatives from Winoa, including Mr. Pierre Coste (Group WCare Manager), Mr. Claudiu Ionescu (Group Portfolio & Innovation Director) and Mr. Vineet Wahi and Mr. Amrendra Kumar (respectively, Sales Director and Managing Director of Winoa Abrasives India Pvt. Ltd.), was major to ensure that the answers and explanations provided were both comprehensive and multifaceted.
The webinar was extremely informative and also highly interactive, it confirmed, once again, the many benefits of collaborating with Winoa
I would like to see this type of webinar repeated every quarter to ensure that Jindal SAW is fully informed about any new product development and to provide a regular opportunity to exchange.
Mr Ankur Agnihotri, Senior Manager
For Winoa, the take-home message is that our company is recognized as a Solution Provider by Jindal SAW – a major and global multi-billion dollar, multi-location company,
Amrendra Kumar, Managing Director of Winoa Abrasives India Pvt. Ltd.
For Winoa, the extensive discussions that took place within the digital meeting enabled a clarification, both in depth and detail, of the objectives of Jindal SAW Ltd, thereby empowering Winoa to better guide their customer towards the most pertinent solutions to achieve an optimization of each process. More generally, the issues raised within the webinar validate the direction of research currently being undertaken by Winoa Group for the development of future technology, particularly related to the level of dust.
Though the webinar was concluded after all questions had been answered, developments are ongoing. In particular, on-site measurements and demonstrations of the WA Clean device will be carried out as soon as the current travel restrictions imposed by the COVID-19 health crisis are lifted, such that the applicability, usability and value of the device can be confirmed by Jindal SAW Ltd, placing them ahead of competitors in the adoption of a device that is expected to become the new global standard for cleanliness within the industry.
Longer term, the company is now equipped with an up-to-date overview of the most pertinent solutions available in terms of products, services and technology, to optimize their specific processes.
By its swift organization, high level of participation and valuable sharing, this online conference was a clear success for both customer and Winoa. As this initiative support Winoa’s commitment to innovation and continuous customer support, the aim is to offer this kind of tailored web seminar as a complement of online trainings offered by WCare services.
